How can we assist you?

FAQs

Easy as twisting a screw capped wine! Find the bottle that you want to order and click “Add to Cart.” Once you’re done selecting your bottles, just hit the checkout button.

Use the SHOP link to select if you want to browse by a certain category. You may also click on the DISCOVER link to view our featured wine lists and curated cases. We change the discovery section from time to time, so do keep dropping by.

 

If you wish to return to the home page, just click our logo on the topmost portion of the webpage.

No, you do not need to setup an account to place your order…though it could save you some time on your next checkout.

 

If you do wish to enjoy special promotions, receive exclusive discount codes or know more about our new release, we highly recommend that you click that sign-up button. We’d love to stay in touch!

No minimum purchase required. Order by the bottle, by twos or by the case. As we say - order what makes you happy!

 

However, certain promo codes may require a minimum purchase of a certain amount. More details on discount or promo codes below.

You can select your preferred payment method at checkout. We accept the following payment options:

 

For debit & credit card payments – we accept VISA and Mastercard. All payments are processed through a secure checkout system provided by PayPal. You do not need to create or have a PayPal account when using the PayPal checkout page.

 

For cash on delivery – we currently do not accept cash on delivery, but we are working on this service for the near future.

 

For bank deposits - you may deposit your payment to any of our two bank accounts indicated at checkout.

Upon receiving your order, we send a confirmation email within 24 hours. Should you have not received your order confirmation email, please drop us a message at shop@happylivingwines.biz .

 

Orders received after office operating hours will be processed the next day. For orders made over the weekend or holiday, we shall process them on the next business day.


You may opt to have your wines delivered directly to you or pick up in-store. Keep scrolling to read more about DELIVERY and PICK UP below.

 

Should you opt to pick up your order from our La Fuerza retail shop, we request that you kindly settle your payment upon check out from the shop.happylivingph website.


Upon receiving your order, we will send a confirmation email within 24 hours. Your confirmation email will indicate your order number, items purchased and delivery details. Should there be an error or change in delivery details, please let us know as soon as possible.

 

Orders received after office operating hours will be processed the next day. For orders made over the weekend or holiday, we shall process them on the next business day.

 

In the event of inclement weather conditions, please expect a delay. Rest assured, we shall notify you in the event of a rescheduling of delivery.

We transport the items using our in-house vehicles and motorbikes.

For deliveries within Metro Manila with a total amount under PHP 2,000 – a standard delivery fee of PHP 150 will be charged upon checkout.

 

Should you need further assistance with deliveries outside Metro Manila, please drop us a message at shop@happylivingwines.biz.

You can enjoy free delivery within Metro Manila for a minimum purchase worth PHP 2,000. If your total purchase is below this amount, a deliver fee of PHP 150 will be charged for Metro Manila deliveries.

Yes, we can delivery outside Metro Manila. Please send us an email at shop@happylivingwines.biz so we may assist you better.

 

For orders in Cebu, you may visit our Happy Living Cebu Facebook page for more details or reach out to the team at shopcebu@happylivingwines.biz . Our Cebu Team will be glad to help you with your orders.

All sales are final. Please double check that the selected shipping method is correct before checking out.

 

Should you have any concerns, please drop us a message at shop@happylivingwines.biz


The Happy Living Tasting Room is located in Warehouse 16A La Fuerza Compound, 2241 Chino Roces Avenue, Makati City.

 

Following the current GCQ guidelines - we are open for pickups only from Monday to Friday from 10am to 4pm.

Please send us a message at shop@happylivingwines.biz prior to pick up, so we may prepare your wines properly.

 

Bring your confirmation email and an ID for verification when you come to pickup your order. 


Should someone else be receiving your order, kindly inform us beforehand of their name. We will be asking for your confirmation email and their ID as well.

Yes, you may purchase your additional bottles directly at the Tasting Room. Our in-house assistant will gladly assist you further with your checkout and payment.

Promo codes cannot be combined with other codes. Discounted items (sale items) are also not eligible to be used with promo codes.

 

As a quick rundown – one promo code per transaction please.

Some promo codes may require a minimum purchase of a certain amount, depending on the mechanics and details. Not all promo codes would request a minimum amount to be able to enjoy the discount.

Please send us a message at shop@happylivingwines.biz for inquiries related to bulk orders.

In the notes section, write GIFT FOR and indicate the name, delivery address and contact details of the recipient. Should you wish to add a printed greeting, you may also write your note below.

All sales are final. Please double check that the selected items, shipping method (delivery or pick-up) and are correct before checking out.


Should you have any concerns, please drop us a message at shop@happylivingwines.biz

Other Services

Allow us to assist you discover what makes you and your clients happy.

 

Whether you wish to expand or revamp your current wine selection, our team is ready to assist you with curated recommendations based on your needs, clientele, and complementary products or services. We'll work with you one on one to help build the wine menu of your dreams.

 

Drop us a message at shop@happylivingwines.biz.

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